Please search our FAQ below for common questions. If you can't find what you are looking for, please drop us a note. Please note that all returns must be pre-authorized. Returns without RMA authorization will not be processed.If you can't find what you are looking for, please drop us a note. For our answering service please dial 877-942-9926. The form below is the fastest way of reaching us. If you are interested in becoming a DocksLocks dealer, please complete our dealer inquiry form.