DocksLocks offers a limited lifetime warranty to the original consumer purchaser that DocksLocks products will be free from defects in workmanship and material under normal consumer use, subject to the exclusions set forth below in Paragraph 4 (“EXCLUSIONS”). This warranty statement sets forth DocksLocks' total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sales of our products.
DocksLocks will repair, replace or refund your original purchase (at DocksLocks' option and expense) any DocksLocks product that fails to operate during the applicable warranty period due to a defect in workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on DocksLocks' products is limited to the original consumer purchaser and is not transferable to any subsequent owner.
DocksLocks products are a theft deterrent and, as such, there is no express or implied warranty in regards to theft prevention or damage to property while using DocksLocks products. Additionally, DocksLocks' warranty does not apply to (i) any product that is misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in DocksLocks' then-current product literature, (ii) any product purchased through an online auction house, or (iii) forgotten cable lock combinations or lost keys.
HOW TO RECEIVE SERVICE
To obtain warranty service, you must contact our customer service team via our online Contact Us form. If our customer service team determines that further assistance is required, they will give you a Return Material Authorization (“RMA”) number. You must properly package the product, clearly marking the RMA number on the package and include proof of your purchase date with the product. Customer Service will provide return instructions, including return address. We will process your return and send your repaired or replacement product to you at our expense for product being shipped to locations in North America.
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IN NO EVENT SHALL ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY PERIOD.
EXCLUSIVE REMEDY; LIMITATION OF LIABILITY
The foregoing provisions state DOCKSLOCKS' entire liability, and your exclusive remedy, for any breach of warranty, express or implied. IN NO EVENT WILL DOCKSLOCKS BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY USE OR MALFUNCTION OF ANY DOCKSLOCKS PRODUCT, OR FROM ANY BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES. IN NO EVENT WILL DOCKSLOCKS' LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE AMOUNT PAID BY YOU FOR THE DOCKSLOCKS PRODUCT.